This privacy statement applies solely to information collected by this website. SmartGrid Canada consider the privacy of its members and other visitors to this site to be of utmost importance and works to protect that privacy, by adhering to the principles of disclosure and informed consent.


SmartGrid Canada is committed to respecting and safeguarding the privacy and protection of personal information provided by users of this website. We maintain appropriate safeguards and current security standards to protect your personal information against unauthorized access, disclosure, or misuse.

Use of information

SmartGrid Canada does not sell or trade to third parties any of your personal information. Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual. SmartGrid Canada may share your information with supplier partners acting on our behalf.

E-mail addresses are used to respond to general inquiries and requests. From time to time SmartGrid Canada will also use e-mail addresses to provide information deemed to be of interest to persons or parties that are web users. E-mail addresses are not used for any other purpose and are not shared with outside parties. If you decide at any time that you do not wish to continue receiving e-mail communication from SmartGrid Canada, contact us at or use the “unsubscribe” feature in the relevant online message.


Copyright © 2010 SmartGrid Canada . All rights reserved. No portion of this publication may be reproduced in any form, electronic or otherwise, for any purpose other than personal use without prior written permission of SmartGrid Canada . For more information contact us at


Hyperlinks to SmartGrid Canada website from another website must adhere to the following rules, unless you have a written agreement with SmartGrid Canada that states otherwise:

* The link must be a text-only link clearly marked SmartGrid Canada
* the link must take the user directly to the URL and not to other pages;

SmartGrid Canada reserves the right to revoke its consent to the link at any time.

Security and the internet

Visitors to and other internet sites should be aware that complete confidentiality and security is not yet possible; internet use and communication may be subject to interception, loss and alteration. Although we cannot take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration, or destruction of data by a third party, we do take reasonable precautions to prevent such occurrences. You acknowledge and agree that SmartGrid Canada, its member organizations, businesses and persons as well as suppliers and agents shall not be responsible for any damages you may suffer as a result of the transmission of confidential or sensitive information over the internet, and that all such communications will be at your own risk.


From time to time, SmartGrid Canada may conduct surveys on the web site. If you choose to participate, you may be asked to provide contact information as well as additional survey information. The information collected in surveys will be compiled for analysis and reported in aggregate. Personal information will not be disclosed to or shared with any other party and individual responses will not be disclosed without prior consent.

Third party links

To serve the needs of our visitors, the SmartGrid Canada web site contains links to other web sites or online resources. These third party sites are not under the control of SmartGrid Canada, its members, organizations or suppliers and SmartGrid Canada its members, suppliers, agents or affiliates are not responsible for the contents and activities of any linked site or any link contained in the linked site. Similarly, SmartGrid Canada, its members, suppliers, agents or affiliates have no responsibility or liability for or control over those other websites or internet resources or their collection, use and disclosure of your personal information. We recommend that you read the privacy policies of these and other web sites to learn if and how your personal information is collected and used. Finally, the inclusion of a third party link on the SmartGrid Canada site is for informational purposes only; SmartGrid Canada does not endorse, warrant or guarantee the products or services described or offered at other internet sites.

Policy changes

To accommodate changes in our service, in technology, and in legal developments, this privacy policy may change over time. Whenever SmartGrid Canada makes such changes, we will change the date on the policy to indicate when the changes were made.

Legal Disclaimer

The information and services provided on the site are offered “as is” with all faults and without warranty of any kind, expressed or implied. SmartGrid Canada makes no warranties or representations regarding the accuracy, completeness or suitability of the information and services. Questions regarding specific elements of federal, provincial or municipal legislation should be referred to the appropriate government agency. A legal professional should be consulted for any legal questions pertaining to the operation of your business.